Virtualization adds a layer between your data and the disk – and that layer can fail too: corrupted VMDK or VHDX files, deleted snapshots, crashed VMFS volumes, failed hosts. When a VM won’t boot or a snapshot is gone, the data inside is still often recoverable.
ACE RAID Recovery recovers virtual machines from VMware (ESXi, VMFS), Microsoft Hyper-V, and other hypervisors – including double-virtualized environments where the VM itself runs virtual storage.
What we recover
- Corrupted or deleted VMDK files (VMware)
- VHDX / VHD files (Hyper-V)
- VMFS volumes and datastores, including on failed RAID arrays
- Deleted or orphaned snapshots (we’ve recovered deleted snapshot chains on VMFS)
- VMs inside Microsoft Storage Spaces / Storage Pools
- Guest files from VMs that won’t boot
VM data recovery process
Remote diagnostics
Many VM cases are recovered remotely via ARRM, without shipping anything.
Free evaluation & fixed quote
Typically $1,000-$2,500 per disk if physical media is involved.
Recovery
We rebuild the virtual disk structure, extract the guest filesystem, and recover your data.
Delivery
Files verified and returned securely.
Most recoveries take 3-15 days depending on complexity; emergency service in 24-48 hours.
Real example: A Performing Arts Center accidentally deleted 5 VM snapshots on a 2TB VMFS volume (a 1.9TB VM, ~50 snapshots). We recovered the deleted snapshots remotely, rebuilt the primary VM, extracted secondary VMs from a corrupted Storage Pool, and delivered 100% of the requested end-user data. See the full case study.
Call 844-223-7243 — engineers answer 24/7 — or start a case online.
No data, no fee
Frequently Asked Questions
Yes – in most cases, including when the VM won’t boot.
Yes – we combine RAID recovery and VM recovery in one case.
Yes – we’ve recovered deleted snapshot chains and extracted data from them.