No black boxes. Here’s exactly what happens when you work with ACE RAID Recovery — from your first call to the day your data is back.
Free evaluation
Describe your situation by phone (844-223-7243) or through the Start a Case form. An engineer reviews your case — remotely via ARRM where possible — and gives you an honest answer about recoverability.
The evaluation is always free.
Fixed quote & approval
You receive a clear, fixed quote before any work begins. You approve the price — or you don’t. No surprise invoices.
Typical projects: $1,000–$2,500 per disk
Data recovery
In-lab: ship your drives (or the unit) to Dallas, Houston, or Chicago. We image every drive, rebuild the array virtually, and extract your data with proprietary tools.
Remote: our engineers connect securely via ARRM and do the same work without your hardware leaving your building.
Verification & return
We verify the recovered files with you — by listing, spot-checking, or mounting the data as you prefer. Then we deliver it on a new drive, via secure transfer, or any way that works for you.
The original media is returned with your recovered data.
Recovery options
- Don’t run a RAID rebuild without a verified backup
- Don’t run CHKDSK or fsck on a rebuilt array — in 95% of the cases we see, the rebuild went wrong and check disk makes it worse
- Don’t take OEM support’s advice to “re-initialize” — that deletes your data
- Don’t shuffle drives between slots or units
Do call us first: 844-223-7243. The first hour decides how much data survives.
Call 844-223-7243 — engineers answer 24/7 — or start a case online.
No data, no fee.