Your NAS is the single point of failure for your photos, documents, databases, and backups. When it stops working – or worse, when the vendor says “re-initialize” – the data inside matters more than the device itself.
ACE RAID Recovery recovers data from every major NAS platform. We work on the physical drives and the proprietary RAID layouts underneath – because a NAS is a small computer running a specialized OS on top of a RAID, and both layers can fail.
Why NAS devices fail
One or more drives die; SHR/RAID arrays degrade
The motherboard or controller dies, and drives won’t work in another unit
DSM, QTS, or another NAS OS crashes or updates badly
Factory resets, failed updates, deleted shares
NAS systems we recover
| Vendor | Special notes |
|---|---|
| Synology | DSM, SHR and RAID, btrfs/ext4 |
| QNAP | QTS/QuTS, RAID 5/6, Qtier |
| Drobo | Proprietary BeyondRAID |
| Netgear ReadyNAS | X-RAID, ReadyNAS OS |
| Buffalo TeraStation | Proprietary formatting, controller failures |
NAS recovery process
Free evaluation
We assess the drives (remotely via ARRM or in-lab) and tell you the real chances.
Fixed quote
Typically $1,000-$2,500 per disk, depending on the case.
Recovery
We image the drives and rebuild the proprietary RAID layout in software.
Verified return
Your data delivered on a new drive or via secure transfer.
Most recoveries take 3-15 days depending on complexity and volume; emergency cases in 24-48 hours.
Call 844-223-7243 — engineers answer 24/7 — or start a case online.
No data, no fee
Frequently Asked Questions
Usually not – the drives contain the data. We’ll tell you exactly what to send after the free evaluation.
Often yes, if the reset didn’t overwrite the data area. Stop using the unit and call us.
Yes – for many cases we connect securely via ARRM and image drives in place.