Getting started takes less than five minutes — and the evaluation is free. Here’s what happens next:
Tell us what happened
Describe your device, the failure, and what data you need.
Free evaluation
An engineer reviews your case and gives you a clear answer on recoverability and a fixed quote. No data, no fee.
Approval & recovery
You approve the quote, and our lab or remote engineers begin work. Typical turnaround is 3–15 days; emergency cases run 24–48 hours.
Verified return
Your recovered data is verified and returned securely — on a new drive, via secure transfer, or however you prefer.
Fill out the form below (name, phone, email, device details, and what happened). Or call 844-223-7243 — engineers answer 24/7 and can start a case over the phone.
If you prefer to ship your device, download our Work Order Form and send it with your hardware to the nearest location: